* International shipping is handled by DHL/FedEx/UPS/EMS etc., within 1-week time delivery usually.
* All orders will be insured for the full purchase amount and can be tracked at the cargo company website.
* All international shipments are shipped via EMS express mainly in retailing, while for wholesaling, Please contact us now, and click "Contact Us" That is why you can enjoy free shipping and a great discount offering here off retailing. Save more money now by enjoying real brand new quality.
* We are a professional online dealer and cooperate with EMS expressing long-term, shipping orders and delivering right to your door. Please make sure you are at home when the packages will arrive. All the packages will be mailed inside another box.
* After placing orders, please check your email here to get order confirmation, and you also can track your order online by clicking the top of "Contact Us" on our website.
Return policy
* We are committed to your complete satisfaction. Before enjoying the easy return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered, or washed, with all tags attached.
* All ordered items are the right items you pick here. We promise you the right order package. So if returning the right items for a refund: all returned items are subject to a 15% restocking fee and bank commission. Shipping and handling charges are non-refundable.
* We will accept returns within 7 days after the item is delivered. If it is more than 7 days after you get the item, we could not follow up on the return for you.
* We do not cover the shipping cost of returns or exchanges of the right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
* All returned merchandise should be sent to the shipping address we email you after you get our feedback here.
Exchanges
* We will accept exchanges for a different size or color within 3 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items for a different style, you would have to return your items for a refund* (as per the Return policy) and place a new order for the style you prefer.
* You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered, or washed, with all tags attached. Worn or dirty items will be returned back to you.
* We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation
* Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand this key point. Cancellation requests after the order have been dispatched will be treated in accordance with our Return policy. And all cancellations will be charged some commission by the bank. Hope you could understand.
Friendly Notice: If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in the order tracking.
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